BT offers discounts to prompt customer switch to fibre broadband

  • TECH
  • Tuesday, 24 Jul 2018

FILE PHOTO: A BT Openreach engineer works on a telecommunications cabinet near Manchester, Britain, March 3, 2016. REUTERS/Phil Noble/File Photo

BT Group Plc is offering discounts to communication providers to get their customers onto faster broadband services, part of a push to boost Internet speeds across Britain. 

Openreach, the infrastructure unit of the former phone monopoly, is offering wholesale customers that use the grid cheaper prices than the maximum set by regulators if they bring subscribers onto services that use fibre, rather than copper. 

BT is getting on board with a government goal for an expedited fibre rollout, to help Britain narrow the gap with countries like Spain and Portugal, after years resisting the call to speed investments. Openreach was forced to legally separate from the broader company last year by regulators as they attempted to spur spending, part of a discord that weighed on BT’s stock, contributing to the ouster of chief executive officer Gavin Patterson. 

The offer announced Tuesday by Openreach follows its previous backlash against price cuts imposed by regulator Ofcom for some of its most popular broadband services. Ofcom, however, said separately on Tuesday that it recognised that carriers spending on full-fibre services need to make a fair return on risky, long-term investments. 

Openreach’s offer comes on the heels of a government telecom infrastructure plan released July 23, which called for a full-fibre rollout to 15 million buildings in the UK by 2025. Britain only has 4% of its buildings fully connected to fibre, compared with 71% in Spain and 89% in Portugal, according to the document. 

Openreach will take a hit to its revenue and earnings from the discounts in the order of “high tens of millions of pounds”, for the 2018-2019 fiscal year, it said in a statement. The move isn’t expected to change BT’s financial outlook. 

Clive Selley, the CEO of Openreach, has been consulting for months with communication providers that use the network – such as TalkTalk Telecom Group Plc, Vodafone Group Plc and Sky Plc – about how to get more of their subscribers onto fibre and fund a bigger rollout. — Bloomberg

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