Mark Zuckerberg emerged mostly unruffled after two gruelling days of congressional hearings, reassuring investors with his composure even as lawmakers scoffed at his apologies over failures to protect user privacy and his assurances to do better.
Sitting alone at a witness table before senators on Tuesday and House members on Wednesday, the co-founder of Facebook Inc stuck closely to his intended theme that the world’s largest social network didn’t do enough to prevent its tools from being used for harm and to his mea culpa: “It was my mistake and I’m sorry.”