People wait with their luggage at the British Airways check in desks at Heathrow Terminal 5 in London, Britain May 28, 2017. REUTERS/Neil Hall TPX IMAGES OF THE DAY
LONDON: British Airways cancelled all its flights from London's two biggest airports on May 27 after a global computer system failure caused confusion and chaos, with thousands of passengers queuing for hours and planes left stuck on runways.
The failure, caused by a power supply problem, disrupted BA's flight operations worldwide and also hit its call centres and website, said Alex Cruz, the chairman and chief executive of BA, part of Europe's largest airline group IAG.
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