LOS ANGELES: A top Facebook executive acknowledged that the social giant's approach to what it allows on the service – including violence, self-harm, and pornography – has occasionally missed the mark, but added that it's an enormously complicated task that the company is dedicated to improving.
Monica Bickert, Facebook's head of global policy management, was responding to the Guardian report May 22 disclosing the company's internal policies and procedures for dealing with a wide range of controversial subjects. According to the newspaper, it obtained more than 100 training manuals and other documents, revealing the difficult and sometimes conflicting problems involved in determining whether to delete certain posts.