Customers look at the new iPad at the Apple Store in the Eaton Centre shopping mall in Toronto, March 16, 2012. T REUTERS/Mark Blinch/Files
Apple Inc must replace faulty iPads exchanged under its Apple Care warranty programme with new products rather than refurbished ones, a Dutch judge ruled earlier this month.
On April 18, the court ruled that a woman who had a purchased an iPad 2 Air in 2015 and returned the device to Apple due to problems with its WiFi connectivity was entitled to a new device. Apple had attempted to give the woman a refurbished iPad, as the company allows for in the terms of service of its Apple Care programs, but the woman refused to accept it.
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