In the Hollywood sci-fi Her the main character falls in love with a computer operating system called Samantha. It may still be far-off fiction, but humans and machines are steadily growing more and more alike.
The tourism industry is one area where so-called chatbots are springing up to improve customer communication.
Already a subscriber? Log in.
Win a prize this Mother's Day by subscribing to our annual plan now! T&C applies.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!