A driver displays Uber and Lyft ride sharing signs in his car windscreen in Santa Monica, California, U.S., May 23, 2016. REUTERS/Lucy Nicholson/Files
Startups Fasten and RideAustin saw South by Southwest, the annual technology, film and media gathering in Austin, Texas, as their biggest test since they replaced Lyft and Uber as the city's predominant ride-hailing services last May.
Neither one got high marks on the night of March 11. Drivers and passengers complained that the apps were down for an hour or two, just as partygoers were trying to move from one place to another on a rainy evening.
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