In hot soup: A series of events bringing Uber's practices and Kalanick's leadership into doubt has unfolded over the last few weeks, fuelling customer backlash and raising investor concern.
Uber Technologies Inc chief executive Officer Travis Kalanick said on Tuesday the ride-services firm is looking for a chief operating officer to help run the company, which has been battered by a series of damning revelations about its culture and business tactics.
Kalanick has retained a firm grip on the company since its founding in 2009, and his pugnacious manner has helped shape Uber's aggressive style. The San Francisco-based company's culture has been evident in hostile interactions with city officials over the years, threats to journalists by a senior executive, its haste to remove critical drivers from the app, and a blog post last month from a former employee who recounted a workplace of sexual harassment and cut-throat competition.
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