Facebook and Twitter’s real sin goes beyond spreading fake news


  • TECH
  • Friday, 09 Dec 2016

ONLINE OBNOXIOUSNESS: Rudeness and throwing insults are cutting online friendships short with a survey showing two in five users have ended contact after a virtual altercation. — Reuters

Social media companies are taking heat for influencing the outcomes of the US presidential election and Brexit referendum by allowing fake news, misinformation campaigns and hate speech to spread. 

But Facebook and Twitter's real sin was an act of omission: they failed to contribute to the data that democracy needs to thrive. While sitting on huge troves of information about public opinion and voter intent, social media firms watched as US and UK pollsters, journalists, politicians and civil society groups made bad projections and poor decisions with the wrong information. 

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