IT problem: Britain's retail banks have been hit by a number of technology failures in recent years, causing inconvenience for hundreds of thousands of customers. — Reuters
LONDON: HSBC said on Jan 5 that online banking was returning steadily to service after a blackout affected its customers in Britain.
Europe's biggest bank assured customers they would not "lose out", as technical problems ran into a second day. It was still monitoring the situation "very closely", it said.
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