Internet speeds under scrutiny: The New York attorney general's office says it is concerned that customers paying a premium for higher speeds may not be getting what they're paying for because of technical problems and business disputes over the interconnection agreements.
The New York attorney general is probing whether three major Internet providers could be short-changing consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised, according to documents seen by Reuters.
The letters, which were sent on Oct 23 to executives at Verizon Communications Inc, Cablevision Systems Corp and Time Warner Cable Inc, ask each company to provide copies of all the disclosures they have made to customers, as well as copies of any testing they may have done to study their Internet speeds.
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