HONG KONG/BEIJING: Alibaba, the world's biggest e-commerce company, changed how China shops. Now the man driving its blockbuster US stock sale wants to transform the rest of the country's services industry, adding new users to the giant's 300 million customers.
Joe Tsai, executive vice chairman of Alibaba Group Holding Ltd, sees an Alibaba future that stretches from banking to education, travel to entertainment. Customers will buy mutual funds using Alibaba mobile applications, safeguard homes with Alibaba insurance, and use Alibaba virtual credit cards to order goods from US websites that will arrive on China's doorsteps in 10 days.