Apple slips but still retains smartphone satisfaction crown


  • TECH
  • Thursday, 23 May 2013

SLIM LEAD: The iPhone continues to lead other smartphones in terms of consumer satisfaction, but the gap between Apple, Motorola and Samsung is narrowing. - Reuters

The iPhone still scores the highest consumer satisfaction marks but Motorola, Samsung and Nokia are slowly closing the gap.

The latest American Consumer Satisfaction Index (ACSI) report reveals that overall levels of satisfaction towards smartphones has improved by 2.7% over the past 12 months, and that in the US the devices have overtaken feature phones in terms of popularity.

Limited time offer:
Just RM5 per month.

Monthly Plan

RM13.90/month
RM5/month

Billed as RM5/month for the 1st 6 months then RM13.90 thereafters.

Annual Plan

RM12.33/month

Billed as RM148.00/year

1 month

Free Trial

For new subscribers only


Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!
   

Next In Tech News

Is online shopping bad for the planet?
Tesla could start selling Optimus robots by the end of next year, Musk says
Musk's X Corp appeals dismissal of lawsuit against anti-hate group
TI forecasts Q2 revenue above estimates as analog chip demand improves
IBM nearing deal for cloud software provider HashiCorp, source says
AI boom to fuel natural gas demand in coming years, report says
TikTok has submitted risk assessment report on TikTok Lite to EU
Apple announces event on May 7 amid reports of new iPad model launches
Walmart-backed fintech One launches 'buy now, pay later' services, source says
Coca-Cola signs $1.1 billion deal to use Microsoft cloud, AI services

Others Also Read