Maxis teams up with PayPal

KUALA LUMPUR: In just three simple steps Maxis subscribers will soon able to pay for online purchases using their PayPal account via their mobile phone or a laptop connected to the Maxis broadband service.

Expected to start early next month, new users can sign up for a Maxis-PayPal account while existing PayPal customers have to upgrade their account to the Maxis-PayPal version for the purpose.

According to Maxis, any phone that can connect to the mobile Internet can use the service.

Users can register at the company’s website and download the free Maxis-PayPal application for their smartphones from the respective vendor mobile application stores such as the iTunes App Store, Ovi Store, BlackBerry App World or Android Market.

Feature phone users can get the app from the Maxis WAP portal.

Once registered users only need to key in their phone number, the PIN number and click on the “pay” button in the application.

The details of purchases made via a Maxis-Paypal account will appear in the customer’s itemised billing.

However the application will only be available in stages depending on the platforms. Maxis expects the service to be fully up and running in August.

In the meantime, users can also download the generic PayPal application directly from the company if the Maxis-PayPal application is not yet available for their mobile phone model.

As a standard, PayPal payment will be deducted from the user’s linked bank account, debit card or credit card.

However, with this partnership, a source close to Maxis revealed that charging the PayPal amount to a user’s monthly bill is also a possibility but no official information was available at press time.

According to Maxis chief operating officer Jean-Pascal Van Overbeke, mobile Internet is fast gaining traction here and this collaboration is slated to fuel the local e-commerce ecosystem further.

He said that over 16 million Malaysians interact online with 80% going online to identify what they want to buy and where they want to buy it from.

“However only about 30% actually proceed to make the online purchase,” he said.

One of the main reasons cited is that local users are not comfortable in revealing their financial details due to the increasing problem of online fraudulent transactions, he added.

With the Maxis-PayPal initiative in place, Maxis hopes that the number of online transactions will increase as the process is highly secure thanks to PayPal’s renowned antifraud controls.

Customers will also enjoy a high level of privacy because information such as credit card numbers and expiry dates are kept confidential from merchants during payment, he added.

Maxis has over 12 million subscribers out of which over 50% are active mobile data users. Meanwhile PayPal has over eight million merchants and 84 million active accounts worldwide.


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