ICT solutions to make medical centres more efficient


KUALA LUMPUR: Many local hospitals are not utilising ICT (information and communications technology) to its full potential, according to healthcare IT company iSoft Health Systems (Malaysia) Sdn Bhd.

Most only have administrative systems and financial software.

These hospitals are not using ICT to assist in clinical applications, such as X-ray record and pharmacy inventory tracking, said Brian Cohen, chief technology officer at iSoft.

He said the technology to integrate administration, clinical and financial data systems in hospitals is already available.

“We strive to help clinics simplify workflow for speedier and more accurate diagnosis (of their patients),” Cohen said.

iSoft’s healthcare technology and applications are being used in 25 public and private hospitals in the country, including those in Ampang, Sungai Buloh, Serdang and Alor Star.

“These hospitals have gone practically paperless and now use less X-ray film,” Cohen said.

“It’s not just about cost savings but also the efficiency that our solutions can create. In most hospitals, information doesn’t flow. A lot of it has to be keyed in and this can result in manpower wastage,” he said.

The solutions help reduce manpower requirements, according to Cohen.

iSoft has enterprise management solutions, as well as systems for health information exchange and medical diagnostic programs.

“Our solutions help reduce manpower needs, and the excess staff in some areas can, for instance, be redeployed to other areas,” he said.

Cohen was speaking on the sidelines of the iSoft Innovation Day here on Wednesday.

Themed “Embracing the Healthcare Industry,” the event is targeted at medical professionals and administrators at public and private hospitals.

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