The DuitNow QR Sound Box with keypad used by RHB Bank is designed for seamless transactions, reducing human error and enhancing operational efficiency.
RHB Bank, PayNet launch DuitNow QR Sound Box with Keypad, features Dynamic QR to encourage easy payments
THE launch of the DuitNow QR Sound Box with Keypad by RHB Bank and PayNet represents a significant leap forward in Malaysia’s digital payment ecosystem.
Designed to streamline QR-based transactions, this innovation is expected to deliver tangible benefits to small businesses and merchants, a sector that remains a key driver of the nation’s economy.
As digital transactions continue to gain momentum, solutions like the DuitNow QR Sound Box are set to enhance operational efficiency, strengthen transaction security and elevate customer experience.
Improving business operations
For small businesses, payment verification has long been a pain point in QR transactions. Merchants often face delays in confirming payments via mobile apps, leading to inefficiencies and potential disputes. The DuitNow QR Sound Box solves this problem with real-time audio payment confirmation, removing the need for manual checks and expediting transaction flows.
The integrated keypad is another key enhancement, enabling merchants to input precise transaction amounts before generating a QR code. This minimises errors, reduces pricing inconsistencies and provides both businesses and consumers with a seamless and transparent payment experience.
This is particularly beneficial for sectors such as the food and beverage (F&B), retail and service-based businesses.
Enhancing customer experience
Speed and efficiency are crucial in a high-traffic retail or F&B environment. With the DuitNow QR Sound Box, payment processing is nearly instantaneous, reducing queues and improving the overall shopping or dining experience.
The automated sound confirmation reassures customers that their payment has been successfully processed, eliminating uncertainties and potential disputes.
Moreover, as digital payments become the norm, consumers are increasingly drawn to businesses that offer cashless and frictionless payment options. The widespread adoption of this technology could further accelerate Malaysia’s transition toward a cashless economy.
Empowering MSMEs
For micro, small and medium sized enterprises (MSMEs), cost and ease of adoption are critical factors in transitioning to digital payments. Many traditional businesses still rely heavily on cash transactions, citing concerns over complex digital setups or additional transaction costs.
The DuitNow QR Sound Box offers a plug-and-play solution, removing these barriers and enabling even the smallest vendors – such as hawkers, pasar malam traders and independent service providers – to accept digital payments with ease.
Additionally, as DuitNow QR is interoperable across multiple banks and e-wallets, businesses can consolidate their payment methods into a single, universal platform, reducing dependency on multiple systems and improving financial management.
Preventing fraud
Security concerns remain a key deterrent to cashless adoption among small businesses. The DuitNow QR Sound Box addresses these issues through several measures:
> By eliminating fake payment confirmations: using real-time audio notifications, merchants no longer need to rely on screenshots or delayed app notifications
> Minimising human error: the keypad ensures that only the correct transaction amount is processed, reducing the risk of incorrect charges.
> Reducing cash-handling risks: moving away from cash transactions lowers exposure to theft, mismanagement and counterfeit currency risks.
By integrating these features, the DuitNow QR Sound Box enhances transaction integrity, instilling greater confidence among businesses and customers alike.
Scalable for MSMEs
Unlike traditional point-of-sale (POS) terminals, which require substantial upfront investments, the DuitNow QR Sound Box offers an affordable alternative without compromising on functionality. This makes it particularly attractive to small and medium enterprises (SMEs) seeking a low-cost, scalable digital payment solution.
As businesses expand, the DuitNow QR Sound Box can scale accordingly, ensuring long-term viability without additional infrastructure costs. This aligns with Malaysia’s broader digital economy agenda, encouraging more SMEs to embrace technology-driven financial solutions.
Accelerating cashless adoption
While Malaysia has made significant strides toward cashless adoption, challenges remain, particularly among smaller merchants. As shown above, many have been hesitant due to concerns over transaction reliability, costs and ease of use.
The DuitNow QR Sound Box with Keypad directly tackles these concerns, providing an intuitive, hassle-free payment experience that benefits both merchants and consumers.
With growing adoption, it has the potential to further normalise QR-based transactions, setting the stage for a more inclusive and digitised financial ecosystem.
Game-changer for MSMEs
The introduction of the DuitNow QR Sound Box with Keypad marks a pivotal moment in Malaysia’s digital payment evolution.
By enhancing transaction efficiency, improving security and fostering cashless adoption, this innovation is well-positioned to benefit Malaysia’s MSMEs, which form the backbone of the economy.
For small businesses, the shift to digital-first payment systems is no longer a question of “if” but “when”. With solutions like the DuitNow QR Sound Box paving the way, MSMEs have a compelling opportunity to future-proof their operations and embrace the next wave of financial innovation.
Backed by RHB Bank and PayNet, this initiative is set to redefine the digital payments landscape – one transaction at a time.
For more information, scan the QR code.
