France 2023 World Cup organisers apologise for ticketing problem

FILE PHOTO: The 2023 Rugby World Cup logo is seen during a news conference in Paris, France, November 15, 2018. REUTERS/Charles Platiau/File Photo

PARIS (Reuters) - France 2023 director general Claude Atcher apologised on Tuesday for a bug that left rugby fans frustrated by their experience in attempting to buy tickets for the next World Cup.

"We're well aware that there are a lot of people who were not able to purchase their tickets despite a long wait. We're sorry about that," Atcher said after reports some fans got error messages as they tried to buy ticket packages on Monday.