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Communications and Multimedia Minister Gobind Singh Deo says he welcomes the move by Telekom Malaysia Bhd to reduce prices while increasing the speeds of its Unifi broadband plans and wants other telcos to follow suit.
The Government is committed to close the digital divide between the urban and rural areas in Malaysia, said Communications and Multimedia Minister Gobind Singh Deo.
The Malaysian Communications And Multimedia Commission has opened a new avenue to hear complaints – Twitter.
Low-key corporate executive Al-Ishsal Ishak is the next chairman of the Malaysian Commission for Multimedia and Communications (MCMC).
The Malaysian Communications and Multimedia Commission (MCMC) says the government is on track to lower the price and increase the speed of fixed broadband by 2019.
Communications and Multimedia Minister Gobind Singh Deo said in a statement that he is aware that not all existing fixed broadband users are enjoying high speeds and lower prices.
The Communications and Multimedia Consumer Forum of Malaysia has issued a statement saying that consumers are complaining about the new broadband plans through its social media channel.
The Communications and Multimedia Consumer Forum of Malaysia (CFM) said billing disputes made up the majority of the 3,000-plus complaints received since January 2018.
Broadband access for rural and remote areas as well as an expected lowering of costs are among the perks outlined.