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SUN TZU's Management Leadership, a weekly column by Dr. Ong Hean-Tatt. He says: According to Pareto#8217;s Law, 20% of the group members do 80% of the work. These are the leaders. Management and motivation gurus would endeavour to persuade members of their audience to strive to be among this 20%.
In July, MBf Cards (Malaysia) Sdn Bhd launched its first Visa credit card and called it the Gaia card.
B>T/B>HE Government's initiative of ridding society of corruption, inefficiency and poor service is a laudable effort. Though a daunting task, it would be unfair to suggest that efforts to streamline departmental productiveness are not producing results. Yet complaints and commentaries give the impression that much is left to be desired, writes Dr ISMAIL NOOR.