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BRANDED 17 Sep 2020 | 8:39 AM

Focus on customer experience

BUSINESSES must stop hard-selling their products and services if they are to ride out the Covid-19 pandemic well. Rather, it is time to take a deeper look at other facets of customer needs: the customer experience and what motivates people to purchase

Nation 18 Aug 2020 | 7:00 AM

Kaffir lime leaves not cleared for entry seized

BUTTERWORTH: Half a tonne of dried kaffir lime leaves from Thailand were seized at Butter­worth Wharf’s warehouse here.