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Booking a vacation used to mean selecting a package holiday from the catalogue of a big tour operator, but with the advent of the Internet consumers now have more options, a luxury that big travel operators have had difficulty adapting to as the collapse of Thomas Cook shows.
Now more than ever, companies are ramping up the development of new technologies.
London’s Gatwick airport reopened for flights Dec 21 while cautioning that it’s still on the hunt for illegal drones that buzzed the hub for almost 24 hours, disrupting travel for more than 120,000 people.
Travel firm Thomas Cook said it would close 50 stores in Britain as part of an ongoing review into its shop network, as more and more sales move online.
Chances are high that you've booked holiday travel or a business trip using an agent or large online portal. Perhaps you've even booked directly with a certain hotel or airline.
Given how easy it is book a holiday online these days, you might think time is up for traditional travel agencies, with their paper catalogues and cardboard stands. But across several recent surveys, travel agencies have proven to be surprisingly resilient.
Besides getting wheels, luggage hasn't seen a lot of innovation over the decades. However, that might be about to change as the "Internet of things" makes its presence felt in the world of the humble suitcase.
EU antitrust regulators opened three investigations on Feb 2 into 15 companies suspected of restricting online sales of electronics, videogames and hotel rooms to deny consumers choice and prevent them from buying at the lowest prices.