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OWNERS of Malaysia’s small- and medium enterprises (SMEs) are embracing a digital future in the hope of becoming more competitive for long-term advancement in the marketplace and being able to meet the ever-changing needs of customers.
PETALING JAYA: The initiative to digitalise their processes and businesses will benefit small and medium enterprises (SMEs), said Accenture country managing director Azwan Baharuddin.
PETALING JAYA: The digital transformation taking place today has wide ramifications on businesses. It is not only about automating manufacturing facilities and retail outlets, but also about disruptions in other parts of the business including cost structures, work processes, human resource management and products and services.
PETALING JAYA: More retailers are looking to offer digital payment options to provide customers with convenience in this digital age.
DISRUPTION is becoming a common term in business. Rapid development in technology and fast-changing consumer trends are pushing companies to look at different ways to reach out to their customers and lower cost to ensure that their business are not losing out.