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Bank Negara may publish customer service index of financial services providers

KUALA LUMPUR: Bank Negara, which on Thursday launched the Financial Ombudsman Scheme, may introduce a customer service index for the financial services industry.

Breakfast briefing: Monday, October 17

Breakfast briefing: Monday, October 17

Breakfast briefing: Thursday, September 29

Breakfast briefing: Thursday, September 29

Ombudsman for financial services starts Oct 1

KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara.

Ombudsman for financial services starts Oct 1

KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara Malaysia (BNM).