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KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara Malaysia (BNM).
KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara.
KUALA LUMPUR: Consumers seeking redress for disputes with their financial service providers (FSP) may turn to the Ombudsman for Financial Services (OFS) instead of going to courts as the only option.
A letter from JEREMY LEE, Chief executive officer, Ombudsman for Financial Services.
From MARK LIM, Chief Executive Officer, Persatuan Insurans Am Malaysia.
KUALA LUMPUR: Bank Negara, which on Thursday launched the Financial Ombudsman Scheme, may introduce a customer service index for the financial services industry.
FROM TAN SRI LEE LAM THYE , Senior vice-chairman , Malaysia Crime Prevention Foundation
A letter from TAN SRI LEE LAM THYE, Kuala Lumpur.
KUALA LUMPUR: Bank Negara will consider publishing the outcome of the financial service providers’ (FSPs) customer service index to generate long-term benefits for consumers who can make informed decisions and exercise their right of choice
Breakfast briefing: Thursday, September 29