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Ombudsman for financial services starts Oct 1

KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara Malaysia (BNM).

Ombudsman for financial services starts Oct 1

KUALA LUMPUR: Financial consumers seeking to resolve disputes with financial service providers can now seek the help of the Ombudsman for Financial Services, according to Bank Negara.

Turning to ombudsman to redress disputes

KUALA LUMPUR: Consumers seeking redress for disputes with their financial service providers (FSP) may turn to the Ombudsman for Financial Services (OFS) instead of going to courts as the only option.

Mediating on financial disputes

A letter from JEREMY LEE, Chief executive officer, Ombudsman for Financial Services.

Bank Negara may publish customer service index of financial services providers

KUALA LUMPUR: Bank Negara, which on Thursday launched the Financial Ombudsman Scheme, may introduce a customer service index for the financial services industry.

Protection from the long-overdue ombudsman

FROM TAN SRI LEE LAM THYE , Senior vice-chairman , Malaysia Crime Prevention Foundation

Ombudsman better system to solve rakyat’s grievances

A letter from TAN SRI LEE LAM THYE, Kuala Lumpur.

Bank Negara may disclose customer service index to benefit customers

KUALA LUMPUR: Bank Negara will consider publishing the outcome of the financial service providers’ (FSPs) customer service index to generate long-term benefits for consumers who can make informed decisions and exercise their right of choice

Breakfast briefing: Thursday, September 29

Breakfast briefing: Thursday, September 29