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Telekom Malaysia (TM) customers can now check the status of their Turbo upgrade, and those that have been upgraded can check if their existing equipment will support the much faster speed.
Broadband access for rural and remote areas as well as an expected lowering of costs are among the perks outlined.
The Communications and Multimedia Consumer Forum of Malaysia (CFM) said billing disputes made up the majority of the 3,000-plus complaints received since January 2018.
The Communications and Multimedia Consumer Forum of Malaysia has issued a statement saying that consumers are complaining about the new broadband plans through its social media channel.
Communications and Multimedia Minister Gobind Singh Deo said in a statement that he is aware that not all existing fixed broadband users are enjoying high speeds and lower prices.