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TECH 07 Dec 2017 | 6:30 AM

Louis Vuitton turns to Facebook bot to chat up customers online

Louis Vuitton is bringing in some robotic help for the holidays.

TECH 19 Dec 2017 | 12:00 AM

Estée Lauder gives beauty training an AR makeover

As augmented reality (AR) technologies become increasingly important in the beauty industry, Estée Lauder is launching the first-ever AR makeup education program.

TECH 06 Feb 2018 | 6:30 AM

Estee Lauder fights short attention spans in online makeover

For cosmetics companies like Estee Lauder Cos, the window of time to capture an online customer is approximately five seconds.

TECH 16 Mar 2018 | 10:48 AM

L’Oreal buys mobile app provider that gives digital makeovers

L’Oreal SA is set to acquire the Canadian beauty tech company ModiFace, gaining tools for customers to test make-up and lipstick online.

TECH 19 Mar 2018 | 4:53 AM

‘Where can I buy?’ – Google makes push to turn product searches into cash

Alphabet Inc's Google routinely fields product queries from millions of shoppers. Now it wants to take a cut of their purchases, too.

TECH 18 Apr 2018 | 6:30 AM

Beauty companies put money into technology M&A to fuel sales

Shiseido Co, the Japanese firm that sells Laura Mercier cosmetics and Dolce & Gabbana fragrances, sold 1tril yen (RM36.25bil) worth of beauty products last year, mostly in traditional stores where customers can sample brands in person.

TECH 20 Jul 2018 | 2:30 AM

Some Wish customers say makeup gave them pink eye, other issues

When Kathleen Knight isn’t teaching belly dancing classes in Tulsa, Oklahoma, she’s often searching for bargain clothes, nail art and knickknacks from overseas merchants on Wish. But the one product Knight wishes she’d never bought from the e-commerce app is makeup.

TECH 14 Nov 2018 | 3:30 AM

Apps will reveal what's really in your makeup

Think Dirty and other apps let shoppers scan for toxic ingredients in cosmetics such as the Drop Dead Red lipstick once touted by Kendall Jenner.

TECH 20 May 2019 | 1:00 AM

Online shopping in China goes luxury, with men in black delivering Hermes

The Beijing delivery man who arrived with Christine Lin’s new silver bracelet came dressed in an elegant black suit – complete with white gloves.