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If you hesitate over digitalisation, you will be eliminated, supermarket operator tells Hangzhou forum. Another operator says delivery of fresh food ordered online key to return to profit.
Eat misshapen veg, wash clothes in cold water, drive more slowly and recycle? It is perhaps no surprise that companies say persuading consumers to go green is a big challenge.
Growing demand for more information about the products we buy could mean the end of the simple barcode – the blocks of black and white stripes that adorn most objects for sale and are scanned five billion times a day.
Big retailers are taking a calculated hit to margins to invest in online grocery operations, in the hope they can persuade consumers to add more profitable items like clothes and computers to their orders of fruit and vegetables.
The founder of Rocket Internet, the German venture capital company behind dozens of online start-ups, warned the retail industry on Thursday that e-commerce and smartphones would mean there will be little future for stores in emerging markets.