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CUSTOMER experience ranks as one of the important factors for brands to connect with consumers. While most companies acknowledge this, a recent report notes that many businesses have not put as much focus on customer experience as they should.
KUALA LUMPUR: The third national car project provides an opportunity for Malaysia-based companies to be at the forefront of the global automotive industry evolution, according to industry watchers.
HONG KONG: Investment firm Columbia Pacific Management is considering selling one of its Asia hospital operators in a deal that could value the business at as much as US$2bil (RM8.4bil), sources said.
PETALING JAYA: There is no urgent need for additional terminals in Malaysian airports, said Frost & Sullivan (Australia) Pty Ltd associate director Amartya De.
THREE years after China’s equity bubble burst, the country’s investors are once again reeling from losses.
LOS ANGELES: Marcie Frost was hired as chief executive officer of the California Public Employees’ Retirement System more than two years ago without a college degree, though the largest US pension fund said she was pursuing one.