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Three corporate captains featured in Thursday's CEO Outlook series: Datuk Nazir Razak of CIMB, Datuk Lee Oi Han of Kuala Lumpur Kepong Bhd (KLK) and Carl Bek-Nielsen of United Plantations Bhd (UP) - scions of Malaysia's most prominent families
Views from CEOs in the IT industry: Voon Seng Chuan of IBM Malaysia, V.R. Srivatsan of Oracle Corp Malaysia, Cheam Tat-Inn of Sun Microsystems Malaysia, and Lalit Kumar Gupta of Unisys Malaysia.
INSURANCE companies should improve customer service and forge a close relationship with their clients in order to be more competitive and profitable in the long run, according to two international professional independent trainers.
GLOBALISATION is set to herald greater coast-to-coast transnational trade and opportunities, bringing with it bountiful opportunities for both the physical and services-related sectors.
B>C/B>OMPANIES sometimes spend huge sums of money on a public relations campaign, which eventually turns out to be unproductive. 'The primary reason communications campaigns fail is because they are not initiated with clearly stated definition or goals. Hence the desired result is not achieved,' said Anne Gabriel, managing director of Weber Shandwick, an international public relations company that claims to produce success with its Outcome Management (OM) programme.
B>T/B>HE Government's initiative of ridding society of corruption, inefficiency and poor service is a laudable effort. Though a daunting task, it would be unfair to suggest that efforts to streamline departmental productiveness are not producing results. Yet complaints and commentaries give the impression that much is left to be desired, writes Dr ISMAIL NOOR.
In order to address the maladies (especially corruption, crime and conflict) afflicting the world today, the following altruistic management model is proposed: