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Business 24 Feb 2003 | 12:00 AM

Public Bank to score in service quality

PUBLIC Bank is placing great importance on service quality as part of its marketing strategy, evident from the considerable success in its implementation of a two-minute standard waiting time, managing director Datuk Tay Ah Lek told I>StarBiz/I>.

Business 17 Feb 2003 | 12:00 AM

Excerpts of views expressed by HSBC's Cama

It is always enjoyable and informative to listen to the views of a veteran. Zarir J. Cama, new deputy chairman and CEO of HSBC Bank Malaysia, shares his views on banking in Malaysia and elsewhere. In an interview with I>StarBiz/Isenior editor (Finance Banking) Yap Leng Kuen, Cama also looks at some of the successes and pitfalls of banks in their various strategies either to expand or consolidate.

Business 27 Jan 2003 | 12:00 AM

Affin Merchant aims to be strong niche player

AFFIN Merchant Bank Bhd, which will be showing its second year of profitability since its turnaround in 2001, is aiming to be a strong niche player in the liberalised environment, said its president and chief executive Datin Zuraidah Atan.

Business 24 Jan 2003 | 12:00 AM

Key issue for success in investment banking

WITH so much consolidation and relocation occurring among investment banks, a key issue for success is commitment and maintaining close relationship with clients.

Business 21 Jan 2003 | 12:00 AM

M’sia strongly tipped for rating upgrade

MALAYSIA is a strong candidate for rating upgrades, and 2003 could be a year when the country regains its A rating, said JP Morgan head of Asia sovereign research, David G. Fernandez.

Business 08 Jan 2003 | 12:00 AM

Danaharta affected by delisting of PN4 firms

THE delisting of financially stressed companies under the PN4 sector will affect Pengurusan Danaharta Nasional Bhd#039;s assets in eight of these companies, said chairman Datuk Azman Yahya.

Nation 03 Jan 2003 | 12:00 AM

Central bank plans star rating to gauge quality of service

Banks will be given star ratings to indicate their customer-friendly level and encourage more competitive pricing of their financial products.