Travel pass a hassle for Malaysians

OF late, I have noticed numerous complaints in the newspapers about the Immigration Department’s handling of applications for the MyTravelPass required to leave the country. I am one of those affected.

As a retiree and a permanent resident of Britain I can exit the country without the travel pass; however, my wife, who is my dependant, had to apply for it, which she did on Sept 3. As of my writing this letter, we have not received a reply from the Immi-gration Department.