I AM perplexed with the Bernama report “1,057 tourism package fraud complaints made with the CCT” (July 9). Domestic Trade and Consumer Affairs Minister Datuk Saifuddin Nasution Ismail told the Dewan Rakyat that between 2016 and May 31, 2019, 1,057 complaints of tourism fraud were filed with the Consumer Claims Tribunal (CCT).
He said total claims amounted to RM6.6mil, RM3mil had already been awarded by the CCT, and that “tour package companies have 14 days to comply with the tribunal verdict”.
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