Proof of dip in efficiency of service

  • Letters
  • Saturday, 06 Jul 2019

I REFER to the report “Improve your performance” (The Star, July 2) on Prime Minister Tun Dr Mahathir Mohamad urging civil servants to improve their performance to counter the perception that their efficiency has dipped.

I myself could not agree more, as there is a serious dip in the efficiency of some departments. This perception was reinforced by an unfortunate encounter with the Registrar of Societies (ROS) Johor.

Our residents association submitted an application to dissolve the previous one that was formed in 2012 as it was not functioning and we subsequently decided to replace it with a new one. It has been 10 months since we filed the application but we are still waiting for a decision from the director of ROS Johor.

Our queries to the desk officer revealed that she has recommended the dissolution and the decision is now in the hands of the director. Our attempts to contact the director have been unsuccessful and she refuses to answer our email and telephone calls.

The inability of the ROS in Johor to respond satisfactorily to simple applications like ours adds credibility to the PM’s statement above.

I hope this will be the impetus for all heads of departments to take action and replace those who are unable to perform with those who can.


Johor Baru


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