I REFER to the report “Chef’s wife forced to relieve herself by the side of highway” (The Star, June 12; https://bit.ly/2R9Hk0Y). PLUS takes this opportunity to thank The Star for its continuous support in updating readers on our initiatives and approaches in facilitating smoother and safer travel on the North-South Expressway this Hari Raya season.
As part of a collaborative effort among the police, PLUS Malaysia Berhad (PLUS) and the Road Transport Department (JPJ) together with the Malaysian Highway Authority (MHA) to ease traffic flow at critical stretches of the North-South Expressway (NSE), the Sungai Perak Rest and Service Area (RSA) and Simpang Pulai lay-by were intermittently closed on Sunday, June 9, as our highway customers journeyed back to the Klang Valley.
The move was aimed at preventing vehicles from queuing up, affecting the traffic back-flow along the highway. Both rest areas were immediately re-opened once traffic was more manageable.
The return to the Klang Valley rush on Sunday saw more than 1.7 million vehicles, mostly from the northern part of the peninsula, congesting the NSE. Portable toilets were provided at selected major rest areas along the highway, and toilets and surau were also available at all toll plazas along the NSE.
PLUS understands and expresses our regret over the incident where highway customers were trapped in a massive traffic congestion on the NSE on Sunday.
SYED MOHAMMED IDID
Head of Corporate, Community & Public Engagement
PLUS Malaysia Berhad