Kudos to this government agency


  • Letters
  • Monday, 13 May 2019

MALAYSIANS have suffered from a dearth of success stories about our financial institutions in recent months.

Just last week, the government gave a report card on their successes in conjunction with the first anniversary of the new government. There are instances of success which were not publicised and the government should not be the only ones to tell the story of their achievement. Hence I felt obligated to share and highlight the success of the government with regard to the Inland Revenue Board (IRB) based on my experience last week.

On May 2, I submitted my income tax returns which showed an excess of payment to the IRB. I had a pleasant surprise on May 11, when I received an e-mail from e-Bayar Balik of the IRB informing me that the excess payment had been returned to my bank account.

This is definitely something we Malaysians should be proud of, the efficiency of the IRB. Within nine days, the board was able to return the excess payment. Isn’t this a success story of the government, especially when we have repeatedly heard over the past one year how billions in excess payments were not returned, with no commitment to rectify the situation previously?

Kudos to the IRB and the government of the day.

TENG

Batu Pahat, Johor


   

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