REFERENCE is made to the issue raised in the letter “Real struggle to get mum’s aid money” (The Star, April 11).
The Public Service Department (JPA) has managed to contact the person concerned to obtain details about her mother’s plight.
It is confirmed that her mother receives a pension of less than RM1,000 per month and is a recipient of the cost of living allowance.
Based on this information, she has been requested to furnish the required documents to JPA for verification.
JPA will constantly strive to improve its service for its stakeholders. Members of the public are advised to refer to the frequently asked question (FAQ) section that has been uploaded in our pension portal for further information: (http://www.jpapencen.gov.my)
PUBLIC SERVICE DEPARTMENT