JOHAN Jaafar’s article “Approach to economy a game changer” on March 18 (The Bowerbird Writes, Views, Sunday Star; online at bit.ly/star_johan) hit the nail on the head and reminded me of an incident in my own work 10 years ago.
I was working as vendor project director for a banking project, and one day, I was called in to face an irate senior manager from the bank. My team had messed up something and the manager demanded to know what we were going to do about it.
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