I REFER to the report “IPCMC will finally be set up” (The Star, Sept 22) on the establishment of the Independent Police Complaints and Misconduct Commission (IPCMC). The report also mentioned that the Public Complaints Bureau (PCB) would soon be replaced by Ombudsman Malaysia.
This change augurs well for the new Malaysia as people’s expectations have risen for greater transparency and accountability. The ombudsman will be empowered by the Ombudsman Act, which is expected to be tabled in Parliament soon, to play a more effective role in addressing and redressing a wide range of public complaints.