Slow refunds hurt sick pensioners’ pockets


I AM a 77-year-old pensioner. My wife and I are patients at Univer­sity Malaya Medical Centre (UMMC), Lembah Pantai. We have to go to UMMC for our regular medical check-ups and treatment. My wife has mild demen­tia and I have problem with my blood platelets.

On April 10, my wife went to collect her regular medication – exelon patch – from UMMC’s pharmacy as these medicines are listed under UMMC (Special Formulary) and thus cannot be supplied by the normal hospital pharmacies. I was made to pay for the exelon. It cost RM1,552.95 and I was told by the pharmacy staff to claim from Pensions Department.

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Opinion , Letters

   

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