The continued presence of taxi touts at our impressive KL International Airport is indeed perplexing.
Despite numerous highlights by citizens and tourists, these touts continue to operate boldly to this day. The police had also carried out under-cover operations, but the ugly touts still flourish.
Indeed it is a smack to our national image as these touts persistently harass tourists as soon as they come out of the arrival gate.
Despite the airport authorities having their smartly dressed men and women with walkie-talkies in the arrival hall, the touts remain undeterred.
Indeed it is an embarrassing situation when visitors ask why we are unable to act on this illegal operation that has crept right into the prestigious hallway of KLIA.
We already have a record 10 million tourists who arrived in the last eight months. What is the impression we leave with them when their first experience of the country after a long flight is being harassed by touts?
How long more will it take to clean up our act?
Putting up signs warning visitors to be wary of such touting activities is bad public relations. Advising the public to buy taxi coupons from the counters is also not the right approach.
The authorities have a moral responsibility to flush the premises of these touts.
Unless we get tough, this problem risks eventually entering travel brochures that would warn holidaymakers and travellers of taxi touts at the KLIA.
J.D. LOVRENCIEAR, Semenyih (via e-mail)
Did you find this article insightful?