OUR daughter is studying in one of the universities in New Zealand. As her passport is going to expire in the middle of next year, we started to make some enquiriues regarding the renewal.
We wrote in via e-mail in May, then followed up with another one in June to the Immigration Department in Kuala Lumpur.
But till today, we have not received any reply, not even an acknowledgement.
So, we decided to enquire at the department’s information counter in Seberang Jaya, Penang. The woman at the counter said: “Fly back to Malaysia to renew it.”
Is it for real? We couldn’t believe our ears!
Can a senior immigration officer or the Director of Immigration Department please enlighten us on this subject of renewing a Malaysian passport while studying in New Zealand.
CONCERNED PARENT, Penang. (via e-mail)
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