Bureau reveals bad traits of civil servants


  • Letters
  • Tuesday, 28 Jan 2003

LAZINESS is one of the habits of civil servants that is said to affect the quality and image of the civil service, Berita Harian reported yesterday. 

According to a survey and investigation based on complaints from the public by the Public Complaints Bureau in the Prime Minister’s Department, the major problem among civil servants is behaviour such as being untrustworthy and lazy. 

The daily quoted the bureau’s director-general Datuk Wan Abdul Wahab Abdullah as saying that this behaviour had led civil servants to commit mistakes and treat the trust given to them lightly. 

He also said that such actions could impede the government’s efforts to increase the standard in administration. 

Berita Harian said that according to the bureau’s report, there were 2,769 complaints against the civil service in 2001. Of these, 1,744 were against Federal Government agencies while the rest were grouses against state agencies. 

Almost 50% of the complaints were for being late in handling daily affairs and official tasks. Other complaints included unfair action, failure of enforcement, dissatisfactory service, lack of facilities, misconduct, abuse of power, failure to follow procedures, non-feasible policies and weaknesses in the law.  

Wan Abdul Wahab said the majority of complaints warranted investigation as it involved the interest of the public and also the government’s reputation.  

Utusan Malaysia reported that police discovered that a trailer, involved in a fatal accident at the 4th kilometre of Jalan Mantin-Seremban on Saturday night had 28 outstanding traffic summonses. 

Policeman L/Kpl Mohd Salleh Othman, his wife Norliza Abdul Rahman and daughter Nabillah were killed in the accident while their son Mohd Azhar is in critical condition at the Seremban Hospital’s intensive care unit, reported the daily. 

According to Negri Sembilan Public Order and Traffic chief Supt Najib Mohamad, police records also showed that the trailer company’s workers had 17 warrants of arrest for various offences.  

Utusan Malaysia also carried a letter to the editor, where a reader claimed that the hit song The Ketchup Song contained lyrics whichh reflected ‘devil worship.’  

The reader claimed that certain words like Diego was the codename for Satan in South America and Spain.  

She also claimed that ‘party on Friday’ in the song referred to a special night for praise and rejoicing by devil worshippers. 

The reader also wrote that the word brujeria, when searched on the Internet, led to a website www.brujeria.com , which contained the Anti-Christ symbol – a goat’s head and other sadistic images.  

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