Disabled Americans rely on rideshare apps but say they still face discrimination: AP


By Xia Lin
  • World
  • Saturday, 23 Nov 2024

NEW YORK, Nov. 22 (Xinhua) -- U.S. disabled people who use rideshare apps Lyft and Uber have watched drivers cancel rides, charge cleaning fees for guide dogs or outright refuse to take them where they need to go, reported The Associated Press (AP) on Friday.

"The rideshare companies plan to push app updates soon to address cancellations and misunderstandings, but advocates and disabled users say they want to see drivers be better educated about how to comply with the Americans with Disabilities Act (ADA) and want the companies to put in stricter discrimination policies," said the report.

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