FLAMES of burning jet fuel licked the side of American Airlines Flight 383 after it screeched to a halt on a Chicago runway. As panicked passengers raced to the exits, one woman approached flight attendant Laurie Mandich lugging a large bag.
The 32-year airline veteran followed her training and told the passenger to drop it. The woman refused. When Mandich tried to take the bag away, the woman resisted.
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