A video screengrab shows passenger David Dao being dragged off a United Airlines flight at Chicago O'Hare International Airport in this video filmed by @JayseDavid April 9, 2017. Jayse D. Anspach via REUTERS
(Reuters) - A police officer said "minimal but necessary force" was used to remove a United Airlines customer from a plane in what has become a public relations disaster for the company.
Video taken by other passengers showed David Dao, a 69-year-old Vietnamese-American doctor, being dragged up the aisle with blood on his face after the airline decided it needed his seat for a crew member on a flight from Chicago to Kentucky on April 9.
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