HCM City hospital introduces robot nurse to help patients

  • Vietnam
  • Tuesday, 10 Dec 2019

Hello there: Vo Hong Quan, director of the Centre of Information and Technology under the Eastern People Military Hospital in HCM City (left), introducing the robot nurse named Tam. — Vietnam News/ANN

HCM CITY: Tam’s role as a nurse at the Eastern People Military Hospital in HCM City is crucial to the health and well-being of patients.

And despite plenty of hard work on a daily basis, you will not find her complaining about being tired – although you may have to charge the nurse from time to time.

Tam is the first “robot” nurse to help clinical staff perform routine work.

She has the appearance of a nurse, complete with traditional clothing worn by other medical staff at the hospital.

Tam is designed to be able to move around, have face recognition system, remember certain tasks such as remembering patients’ names and giving patients directions.

And the robotic medic can also have conversation with patients about medical issues, nutrition diets and measures to prevent popular illnesses.

An electronic board is designed to help patients look up the list of hospital fees and allow medical appointments to be made by specialists.

The robot nurse has turned the hospital into a highlight of HCM City’s medical industry in applying information technology to build a smart healthcare system for patients.

Col Truong Hoang Viet, director of the Eastern People Military Hospital, said the robot was the result of application of intelligent technology, which was built on the basis of the universal connectivity technology.

The robot had the ability to identify faces and also break down language barriers.

But if that’s not enough, Tam also can identify and stop careless actions or behaviours such as smoking in the hospital campus or littering.

The robot nurse is among 16 initiatives in which the hospital has applied information technology to improve medical examinations and treatment quality.

Patients can access medical support from high-technology equipment.

Four smart registration kiosks have been installed to help people quickly carry out registration procedures without requiring the guidance of medical staff. — Vietnam News/ANN

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