An emergency services hotline in northern Hong Kong was jammed by 24,000 calls in three hours on Sunday night, a senior police officer revealed on Tuesday after the force came under fire for its slow response to the violent attacks at a subway station.
The Post has learned that there were only 10 operators to handle the calls made between 10.30pm and 1.30am – which came in at an average rate of two per second, meaning they would each have had to deal with a call every five seconds to take them all. The centre usually handles an average of 2,500 calls a day.