SHANGHAI: Shanghai Disney Resort was brought to court for asking a 10-year-old to buy an adult ticket, the Beijing News reported.
Liu Demin, a judge at Guangdong High People’s Court, bought a parent-child ticket package online for 499 yuan (RM300) before taking his 10-year-old daughter to the resort in January 2017.
However, he was asked by Disneyland workers to buy an adult ticket for the girl at the ticketing window on the grounds she was taller than 1.4m. Liu bought an adult ticket and visited the park anyway.
After the visit, Liu brought Shanghai Disney Resort to court, asking the resort to refund his adult ticket and revise its ticketing standards for children to conform with Hong Kong Disneyland, which gives preferential children’s tickets to those aged between the ages of three and 11 inclusively, and free entry to children under three.
“Our tickets are priced based on our positioning in the market, which doesn’t violate any law or regulation,” Shanghai Disney Resort argued at Monday’s trial.
According to Shanghai Disney Resort’s records, Liu used his parent-child ticket for his visit in 2017, and could not provide evidence for his purchase of an adult ticket.
Liu was informed 1.4m is the ceiling for children tickets when he bought the parent-child ticket on ctrip.com, as stated in the online purchase notice provided by ctrip.com, according to the resort’s claims at trial.
Using height as a standard for children’s tickets actually deprives the rights of taller minors to enjoy preferential tickets – a violation of the law on the protection of minors – according to Di Shiqing and Li Junmin, Liu’s lawyers. — China Daily/Asia News Network