Nearly 2,000 complaints were filed against matchmaking companies in Japan in 2016, with the nation’s consumer rights watchdog sufficiently alarmed at rising reports of sharp practices in the sector to issue an alert.
In a nine-page report released earlier this month, the National Consumer Affairs Centre (NCAC) said it had received 1,983 complaints against companies that had promised to unite singles with the perfect partner and often collected large fees for their services – but then failed to deliver.
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