Dream home turns into a nightmare

HIS HOME improvement work completed, civil servant Quak Yuen Wang opened the door to his new Punggol 21 flat to move in some furniture he had bought. 

But what greeted him was a nightmare that continues to haunt him today, almost two months later. 

The floor of his five-room, second-floor flat , was covered by a pool of human waste from a blocked sewage pipe. 

Apart from the stink it caused, the cesspool has ruined the white ceramic tiles on the floor as well as the base of the built-in cabinets, table and master bed. 

And in the bedrooms, the smell of urine still lingers. 

Quak estimates the damage at S$16,000 (RM34,720), which he has tried to recover as compensation from the Pasir Ris-Punggol Town Council. 

But the town council, after investigations by its insurers, says it is not responsible, while the HDB contends that maintenance of the sewage pipe is in the hands of the council. 

He discovered the damage on Nov 30.  

The blocked pipe, linked to the bathroom by the kitchen, had made the toilet and floor traps overflow. – 

“Punggol 21 is supposed to be the model town of the 21st century,” Quak said – The Straits Times/Asia News Network  

  • Another perspective from The Straits Times, a partner of Asia News Network. 

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